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TRAINING AND SUPPORT

Commonwealth Legal provides training and support at many levels to ensure that your team optimizes its use of document software technology. We will review your overall training needs with you and design a customized program of training that suits your firm. Whether you are in need of formalized group training or one-on-one training at your desk, we can accommodate your training needs and budgets and will ensure that your training and technical support needs are well looked after.

Software Training

We have always believed that the effective use of technology in the practice of law demands well-trained lawyers and staff. To that end, Commonwealth Legal has built an impressive team of certified trainers to assist you in learning software functionality and to help you gain an understanding as to how software can be used to improve trial and discovery preparation processes.

If litigation technology is new to you, Commonwealth Legal can help you. Our coaching can get you through the trial preparation process as painlessly as possible. Some of our clients come to us for advice, some buy software, and many have relied on our certified training.

Commonwealth Legal is certified on all the software products that we sell and our training can be customized to suit your needs. In addition to offering courses, throughout the year we present several popular seminars on topics of interest, both for beginners and advanced users.

Technical Support

Many law firms have good IT support, whether it is purchased on contract or simply a part of the firm's administrative infrastructure. We have found, though, that in many instances IT staff may be reluctant to provide application-specific assistance, simply because it is not always feasible for them to be experts in specialized software packages.

Commonwealth Legal offers technical support for all litigation support software, including assistance with installation and configuration, troubleshooting and help desk functions. Ask us about our attractive bulk rate prices and after-hours service.

Training Aids

All of our software training sessions are supplemented with detailed written materials to ensure that your team gains the most from their session and has a ready-reference for future use. All materials have been meticulously designed and assembled to ensure ease of use and relevance. Topics covered by Commonwealth Legal's training materials include:

  • Producing Electronically
  • Creating an Affidavit of Documents
  • Navigating Leads and Attachments
  • Linking Transcripts to Exhibits
  • Lawyer's Guide
  • Clerk's Guide
  • and many others...

Tip of the Month

Every month Commonwealth Legal's Certified trainers will post a "Tip of the Month" on this page. Each tip will highlight new product software features and / or helpful hints on getting the most of using your litigation support application. Please click on one of the links below to view the tip for that month in PDF format:



Online Service Inquiry
If you would like to request more information on our services or would like to send a comment or question to our sales, administration or marketing teams, please complete and submit our Online Service Inquiry Form available by clicking here.


  

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"Thank you for the training session yesterday. You were very thorough, knowledgeable and approachable..."

--Deanna K. Watters,
Litigation Law Clerk,
Lerners LLP