We are happy to share that Ricoh eDiscovery in the US has earned the 2017 Platinum Partner Award from iCONECT. This award recognizes Ricoh’s dedication and commitment to excellence in litigation support hosting and services.
By presenting this award to Ricoh Discovery, iCONECT recognizes that Ricoh continues to provide an outstanding eDiscovery experience for its clients. Partners were evaluated in such areas as contribution to product vision, customer service, engagement with clients to expand eDiscovery knowledge, and joint marketing. iCONECT partners must also meet requirements for product knowledge, administrator certifications, duration as a hosting partner and size of installation to qualify.
"For the second year now, Ricoh has achieved the Platinum Partner distinction. This reflects their commitment to provide the highest level of technology and service to clients."
- Ian Campbell, CEO and Founder, iCONECT
Platinum level awards, such as that presented to Ricoh, are granted to companies that have made additional investments in staff, infrastructure and customer engagement. Ricoh recently upgraded to iCONECT-XERA v7.5 to incorporate the most recent innovations into its offering.
Read the full announcement on blog.iconect.com
For more information on Ricoh USA eDiscovery visit: www.ricoh-usa.com/en/solutions/ediscovery