Technology in Practice: The Blog

Technology in Practice is an annual litigation technology conference that provides educational and practical content for Canadian legal professionals. It is hosted by Commonwealth Legal and supported by our technology partners and fellow industry experts.

Canadian Observations in the Fall 2016 eDiscovery Business Confidence Survey

Dec 15, 2016 6:49:30 PM | Jennifer Johnson

Yesterday, I sat on a panel to discuss the recent eDiscovery Business Confidence survey results, which for the first time separated Canadian responses from those in the US. Canadians made up 20% of the respondents with 50% being law firms, and the other being made up largely of Government agencies and eDiscovery serrvice providers.

The survey results highlighted a few interesting subtleties in the Canadian eDiscovery marketplace:

Read More

Topics: Jennifer Johnson, eDiscovery

Strategy Key to Implementing Advanced Discovery Technology

Mar 31, 2016 4:23:23 PM | Marketing

Commonwealth Legal's Vice President, Jennifer Johnson, quoted on the AdvocateDaily.com.

"Many in the legal sector are at a crossroads when it comes to next-generation technology — but pioneering law firms see this as an opportunity to drive competitive advantage by delivering efficiency and value to their clients early on in the discovery process, Commonwealth Legal vice-president, Jennifer Johnson tells AdvocateDaily.com

businessman-hand-working-with-new-modern-computer-000049131810_Small.jpg

As Johnson explains, one of the key drivers behind the adoption of new technology in law firms is the need to differentiate against competitors, and eventually, to keep up with clients."

Read the rest of the article on AdvocateDaily.com.

Read More

Topics: Published Articles, Jennifer Johnson

Software brings efficiency to document review process

Mar 9, 2016 3:58:07 PM | Marketing

Commonwealth Legal's Vice President, Jennifer Johnson, quoted on the AdvocateDaily.com.

"For law firms, technology can be a powerful tool for process improvement — including the use of document management software during the discovery and review process, Commonwealth Legal vice-president, Jennifer Johnson tells Lawyers Weekly.

As Johnson tells AdvocateDaily, Commonwealth Legal is now a division of Ricoh Canada whose roots are founded in technology innovation. In 1974, Ricoh launched the world’s first high-speed office facsimile machine which brought new efficiency to business communications. The impact of the evolution of technology is relentless and will continue to inform how businesses operate."

Read the rest of the article on AdvocateDaily.com.

New Call-to-action

Read More

Topics: Published Articles, Jennifer Johnson, eDiscovery

Is eDiscovery Getting Easier?

Mar 7, 2016 4:30:00 AM | Jennifer Johnson

As Canadian law firms make the leap to next generation technology, there is a desire to balance the requirements of their average cases with the need for advanced technology that will allow them to position themselves in an increasingly competitive marketplace. This puts more pressure on technology decisions than ever before.

We sat down with Kim Taylor, COO and President of Ipro, to find out what his predictions are for the ediscovery industry, and to gain first-hand insight into how their ever-evolving suite of tools may satisfy and influence our marketplace. 

Read More

Topics: Jennifer Johnson, Ipro, eDiscovery

Focus, experience critical to ediscovery managed services

Feb 3, 2016 8:30:00 AM | Marketing

AdvocateDaily.com reaches out to Commonwealth Legal's Vice President, Jennifer Johnson, for what makes for an effective ediscovery managed services offering.

Rather than just an add-on to its main business, 'managed services' should be at the core of an ediscovery firm's offering, as expertise, flexibility and a well-established technology toolkit are key to excelling in this area, says Commonwealth Legal vice-president, Jennifer Johnson.

In the managed services area — which is a sophisticated combination of evidence management, the cloud, and reactive service needs for litigation, regulatory matters, inquiries or investigations, means that only hands-on experience and a proficient team can set you up for success.

“This is not the kind of business where you can get away with doing a satisfactory job. Infrastructure costs, security risks, an efficient approach to managing the data and enabling your clients to really master the technology is what makes us successful,” says Johnson.

“The reality is that anyone can buy a tool. But we know from experience, and law firms have learned this too as they work to evolve their in-house capabilities, that it takes a village to support these applications and the teams that are using them. There is a lot at stake and highly responsive, first-hand expertise is critical to the successful management of cases in the cloud,” says Johnson.

Read the rest of the article on AdvocateDaily.com.

New Call-to-action

Read More

Topics: Published Articles, Jennifer Johnson, Managed Services

Technology in Practice 2015 Conference Resonates with Lawyers

Dec 1, 2015 2:06:19 PM | Marketing

AdvocateDaily.com interviews Commonwealth Legal's Vice President, Jennifer Johnson, about some key themes and differences noted during Technology in Practice 2015:

An increasing number of lawyers are seeing the real value in ediscovery and how technology can help firms operate more efficiently, says Commonwealth Legal Vice President Jennifer Johnson.

“There is a major change happening in law firms, and this was made evident at the Technology in Practice conference this year,” she tells AdvocateDaily.com.

“In the past, many lawyers only got on board with technology when they had to, but now there is more acknowledgement amongst them of the context in which they are working. The medium has changed — it used to be paper and there has been resistance to changing since electronic evidence came along."

This year’s conference, held Nov. 4 - 6 in Toronto and hosted by Commonwealth Legal, a division of Ricoh Canada, attracted over 50 lawyers, more than double the number that attended last year.

“All of the national law firms were present and we had representation from across the industry,” Johnson says. “The firms sent one or more lawyers, often associates, who the partners want to develop expertise around ediscovery."

Johnson believes it’s a sign that the market is maturing and that Technology in Practice is gaining credibility across the legal industry.

Read the rest of the article on AdvocateDaily.com.

Read More

Topics: TIP Conference, Published Articles, Jennifer Johnson, eDiscovery

Technology and the Future of Law Firms

Oct 8, 2015 1:05:44 PM | Marketing

A Theme Emerges at Technology in Practice 2015.

AdvocateDaily.com interviews Commonwealth Legal's Vice President, Jennifer Johnson, on one of the key themes at Technology in Practice 2015:

While the legal field has historically been an industry rooted in tradition, the future of law firms is about innovation and adopting technology to best serve clients, says Commonwealth Legal vice-president Jennifer Johnson.

To help lawyers get ahead of the curve in understanding how to use the latest ediscovery and litigation technology in the practice of law, Commonwealth Legal – a division of Ricoh Canada – presents the 8th annual Technology in Practice, a two-day conference to be held in Toronto Nov. 4 - 6.

Read the rest of the article on AdvocateDaily.com.


New Call-to-action

Read More

Topics: TIP Conference, Published Articles, Jennifer Johnson, eDiscovery

How Canadian Businesses Are Learning to Love E-discovery

Sep 11, 2015 7:59:00 AM | Marketing

Jennifer Johnson featured on the Relativity Blog:

During a time when business buzzwords such as “synergy” and “growth hacking” are inspiring companies across all industries to improve processes and collaborate across business units, e-discovery simply can’t be ignored. Traditionally treated as an ad hoc process requiring loads of time and attention for a short sprint, the fire drill approach to litigation is quickly falling by the wayside as companies seek to mitigate stress, time, cost, and risk by taking a more deliberate approach.

As a Relativity Best in Service Partner in Canada, we’re seeing this shift become the norm. There are a number of factors driving the trend: Canadians aren’t as litigious; litigation stakes aren’t as high; and our legal community is smaller. The combination of factors has a tendency to drive corporate clients’ demand for a more pragmatic approach. The ultimate goal is to keep costs down and take a more strategic approach. Key side effects include streamlining of processes and developing a more collaborative approach.

Read More

Topics: Published Articles, Jennifer Johnson, eDiscovery

The emergence of ediscovery as a business process

Jul 21, 2015 3:57:00 PM | Jennifer Johnson

Jennifer Johnson featured in AdvocateDaily.com:

The legal industry is experiencing a significant cultural shift as corporations are becoming increasingly motivated to implement ediscovery as a business process and take a proactive approach to managing costs associated with discovery. This includes implementing information and evidence management technologies such as Symantec’s Clearwell or kCura’s Relativity behind their own firewall, establishing standard processes and procedures around the organization and collection of data, and providing more explicit direction on how and when data is shared with their outside counsel.

Historically, if a corporation was involved in a litigation, they often used “fire drill tactics," meaning a compelling event would cause them to stop the regular course of business, grab all of the data they could and send it to their outside counsel to discover and manage. Law firms would then review everything using a document-by-document, linear approach, which could get quite costly depending on the size of the case.

“Canadian corporations are looking for ways to better manage their legal spend by taking control of the ediscovery process and changing the way they interact with outside counsel,” says Commonwealth Legal vice-president, Jennifer Johnson.

Read the rest of the article on AdvocateDaily.com.

Read More

Topics: Published Articles, Jennifer Johnson, eDiscovery

Five Easy Steps to Get Started Using Analytics

Mar 12, 2015 4:30:00 PM | Jennifer Johnson

Analytics tools have been around for a long time. You've probably even used these tools whether you know it or not...

  • Have you grouped similar documents together (near duplication)? Then you have used analytics.

  • Have you reviewed emails by thread rather than chronologically? Then you have used analytics.

The critical barrier to expanding the adoption of analytics is changing the way we work.

The reality is that when we use these tools in a more comprehensive way, we transform our workflows. We are no longer simply opening a database, sorting chronologically by family and clicking through document by document. Now, we must pause to assess the case and look at it in a more holistic manner. It is undeniable that analytics helps us to recognize key concepts and patterns that a human being could never have the time or mental capacity to assess. From this perspective, analytics mimics, and likely exceeds, the combined insights of a whole team of experts.

But, who has time to change the way they work on an important case? 

Read More

Topics: Jennifer Johnson, eDiscovery